For Good or Bad, Our Behavior becomes Our Reputation. As much as the marketing world wants us to believe we can all spend enough money to define and promote the reputation we want others to know us by, it is not that simple.
In high school one long ago Fall in Bear Creek, Alabama, a classmate went on and on to the coach about all he was going to do to prepare for the upcoming basketball season.
Note, it was not what he had done yet (which he could have done all Summer). Instead what he was bragging he was going to do.
Coach Roberts listened calmly, then replied, "Don't tell me, show me."
Actions speak louder than words. Cliche' but true. You already know that.
To expand that concept, I submit that Many Actions Speak Much Louder Than Other Actions.
For instance, which are you known for....
- Selling houses... or helping people find the right house?
- Finding a mortgage... or finding the right mortgage?
- Listing houses... or remarkably promoting your listed houses?
- Showing houses you listed... or showing houses that fit the buyer best?
- Learning about the client's needs and goals as you show houses... or before you show houses?
- Doing whatever the client asks... or finding out what the client really needs?
- Acting professional... or being professional?
- Great talker... or great "doer?"
- Nice person... or great, polite, effective professional?
These things are not that different. But yet they are very different too. Which do you want to be known for?
If your reputation is not what you desire, are you doing anything different to change or improve it? If not, why?
Remarkable behavior, over time, builds a strong reputation that is difficult to change. And that can be good or bad, but either way you are building that reputation every day. Even from inaction.
Be sure you behavior is positive, professional and so client-focused it leads people to literally remark to others.
That sound will be the evolution of your reputation!
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Do what you say and say what you'll do. Talk is cheap. Actions speak louder than words. All these sayings have meaning no matter what you do in life. ~Evelyn
Evelyn, sayings are often derived from experiences and lessons!
Thanks, Glenn. Consistency is the key. Showing up and giving the same excellent effort day after day. Thanks again for the thought!
Paul
Paul, you are right on... practice does not make perfect... perfect practice makes perfect... well, as perfect as we can make it! Thanks!! G